Support is provided by Scribe 2000 as part of UK licences without any further cost.

We are confident that any existing Scribe 2000 customer will vouch for the commitment and responsiveness of support provided. This is provided through a variety of means.

First of all as Scribe 2000 is Windows-based, it is simple to use on a point-and-click basis. It is also flexible in order to meet the individual circumstances of each Council. No special training will be needed, even if you have not used a computer before, so no extra costs will be incurred.

Help is available on-screen and in-context. This help information includes practical requirements as well as help on use of the software. However, for those users who prefer to read paper reference guides, these are also provided for downloading and included on distribution CDs. The Help Guides are also available as on-line web-help which is constantly being updated and incorporates day-to-day tips and examples of best practice. This also means you can look things up from any Internet connected PC.

A sample set of data is included with the Accounts package. This is based on a real Council, with accounts approved by Auditors. You can use this data to practice on, and to see the different types of report which can be obtained from the system.